Cart is empty Our objective is to provide you with a high level of customer service. We encourage you to get in contact with us with any comments, questions, or concerns you may have. We can be reached via Instagram, Facebook, info@goodfeelinghemp.com, or any other contact method listed on our contact page.
1 – RETURNS AND REFUNDS
We accept product returns for refund within 30 days of purchase. Unless a major defect is discovered with your item, it must be unused and in the same condition in which it was received to be eligible for a refund. Returned items must be in their original packaging and be accompanied by a receipt or proof of purchase to be refunded.
In special circumstances where a refund is not applicable, we may provide you with store credit or another means of discount instead.
If you were completely unsatisfied with this product email us at info@goodfeelinghemp.com and we’ll make sure to make it right.
2 – REFUND PROCESS
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If your refund is approved, a credit will be applied to your original method of payment within standard banking and credit cards processing transfer of funds policy.
3 – LATE OR MISSING REFUNDS
If you don’t receive your refund within the 30 day window, first contact your credit card provider and bank; there is often some processing time before a refund is posted.
We will be happy to provide information on the status of your refund at any time via any contact method listed on our contact page.
4 – INELIGIBILITY OF DISCOUNTED ITEMS
We do not provide refunds of products that were purchased at a discount due to a sale or use of a promotional code at checkout.
5 – EXCHANGES
We replace items that are defective, damaged, or do not meet your expectations for any other reason. If you need to an item replaced via exchange, get in contact to describe the situation and mail your item to the address found on our contact page.
6 – GIFTS
Returns of gifted items shipped directly to the recipient that meet our refund criteria are refunded with store credit.
Once a gifted item is received and its refund is approved, we will email a gift certificate to the recipient address.
7 – SHIPPING
The shipping cost associated with returning an item is the responsibility of the party returning the item.
RETURNS AND REFUNDS POLICY
Our objective is to provide you with a high level of customer service. We encourage you to get in contact with us with any comments, questions, or concerns you may have. We can be reached via Instagram, Facebook, info@goodfeelinghemp.com, or any other contact method listed on our contact page.
1 – RETURNS AND REFUNDS
We accept product returns for refund within 30 days of purchase. Unless a major defect is discovered with your item, it must be unused and in the same condition in which it was received to be eligible for a refund. Returned items must be in their original packaging and be accompanied by a receipt or proof of purchase to be refunded.
In special circumstances where a refund is not applicable, we may provide you with store credit or another means of discount instead.
If you were completely unsatisfied with this product email us at info@goodfeelinghemp.com and we’ll make sure to make it right.
2 – REFUND PROCESS
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If your refund is approved, a credit will be applied to your original method of payment within standard banking and credit cards processing transfer of funds policy.
3 – LATE OR MISSING REFUNDS
If you don’t receive your refund within the 30 day window, first contact your credit card provider and bank; there is often some processing time before a refund is posted.
We will be happy to provide information on the status of your refund at any time via any contact method listed on our contact page.
4 – INELIGIBILITY OF DISCOUNTED ITEMS
We do not provide refunds of products that were purchased at a discount due to a sale or use of a promotional code at checkout.
5 – EXCHANGES
We replace items that are defective, damaged, or do not meet your expectations for any other reason. If you need to an item replaced via exchange, get in contact to describe the situation and mail your item to the address found on our contact page.
6 – GIFTS
Returns of gifted items shipped directly to the recipient that meet our refund criteria are refunded with store credit.
Once a gifted item is received and its refund is approved, we will email a gift certificate to the recipient address.
7 – SHIPPING
The shipping cost associated with returning an item is the responsibility of the party returning the item.
